Privacy Promise

We will look after your data and your customers’ data like it’s our own.
We will treat it safely and with respect.
We won’t scrape, sell or do anything nefarious with it.
We promise to delete it if you ask us to.

How we set up privacy at AE:

• We offer social registration through a range of social networks like Facebook, Twitter and Instagram. AE piggy-backs on their respective privacy and security policies during social registration. Each social network is pretty clear about how they use your customer data, so do make sure you check them out below. We also like to think it makes our service pretty legit, since we pass all their privacy levels as well:
  • Facebook Policies
  • Twitter Privacy
  • Instagram Privacy
  • Tumblr Privacy
  • Google and YouTube Privacy
  • Spotify Privacy
  • Deezer Privacy
  • Soundcloud Privacy
  • Napster Privacy
  • Foursquare Privacy
• All the data we process through our registration service and our analytics is stored on secure servers with our friends at Amazon Hosting. Hi guys! Here’s the AWS Privacy Policy.
• We use Intercom to handle our customer service, onsite chat and communications over email and in-site popups. They’re fabulous and value data like we do.(Intercom Privacy Policy, Opt-Out Page)
• We use MailChimp for our email newsletters. If you would like to unsubscribe, click one of the following links: Insights Newsletter, Investors Newsletter or Developer Newsletter.
• We also use Google Analytics to analyze visitor traffic to our website. (Google Analytics Terms of Service, Opt-Out Page)
• For some of our advertising work we use Facebook Ads (Facebook Ads Privacy Policy, Changing Ad Settings) and Google Adwords (Google Adwords Privacy Policy, Opting out of Google Ads). Many of them are also members of the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA), which each provide a simple way to opt out of ad targeting from participating companies.
• We’ve worked hard to make our service and all our data practices GDPR compliant. Although we’re based in North America we have customers all over the world.
• We are a good standing member of Privacy Shield (which used to be called Safe Harbor). That’s a set of standards designed to help US companies meet the strict privacy standards in the EU. We meet all these standards and work with a third party company JAMs to handle any dispute resolution. PS: our legal name is Musichype Inc.
• We are members of the Electronic Frontier Foundation (EFF), the leading non-profit defending digital privacy, free speech, and innovation.
• We use Personally Identifiable Data (PII) in our dashboard. Learn more about what that is here.

What we won’t do with your data:

• Most importantly we will never sell your personal data or your customers personal data. That’s just not how we operate.
• Your data belongs to you. We will never own it.

Things we do with your data:

• We’ll use your data to help you understand your customers and your competition better. This includes showing you trends, analyzing user behavior and more.
• We will create non-identifying aggregate data to use for reports or whitepapers, basically to show other digital marketers how effective AE can be.
• Plus we’ll look at how you and your customers are using AE so we can make it better.

Things you can do with your data:

• Ask to get it deleted. Just email us privacy@musichype.com and we’ll confirm we’ve totally removed you from our systems.

The full legal nitty-gritty:

Our full Privacy Policy is available here with more details on everything we do. Please take a look and let us know if you have any questions at all.

Cheers,
from the whole AE team